Check that the machine scrubs, dispenses solution and recovers dirty water properly. Inspect the cleaning head, squeegee, tanks and controls. Ask about battery condition, the correct charger, maintenance history and any repairs. Compare the quoted equipment with what your cleaning route actually requires.

“Used” describes a previously owned machine. “Refurbished” normally indicates that inspection and repair work has been carried out, but the scope varies by seller and machine. Ask which repairs were completed, which parts were replaced and what warranty is included.

Both provide context, but neither tells the whole story. Maintenance, working conditions, storage and battery care affect the condition of a used machine. Review available service records and the machine’s current operation alongside its age and meter reading, where an hour meter is fitted.

What is included varies by machine. Ask whether the price includes batteries, a compatible charger, brushes or pad drivers and a usable squeegee. Confirm the battery type and condition as well. Compare prices based on the same included equipment.

Ask for the written warranty terms for the specific machine. Check the coverage period, parts and labour provisions, exclusions and whether batteries are covered separately. Coverage can vary between used and refurbished machines and may differ from the original manufacturer’s warranty.